If you are interested in working at Newcastle Equine Centre, we welcome all letters of interest and resumes. Please email to nec@newcastleequine.com.au or apply via the link below:

Application Form

EMPLOYMENT

Newcastle Equine Centre is growing and as a result we now need a dedicated reception team to assist us in providing excellent customer service.
Newcastle Equine Centre is a combination of ambulatory and surgical referral equine practice which provides routine equine ambulatory work, reproductive services for local stud farms, and hospital management for surgical, paediatric, and emergency medical cases.
The available position is a permanent full-time job encompassing front desk management of all aspects of customer service. This position is specifically an administration support staff role so it would suit someone who is capable with a computer and phone and no desire to nurse.
The Role includes:
– Answering incoming calls with the ability to re-direct calls and take accurate messages.
– Manage emails and client inquiries with friendly tone and helpful attitude.
– Assist with scheduling appointments and organizing the day.
– Invoicing clients and collecting payments including handling of cash, EFTPOS and other payments.
– Providing administrative support to veterinarians and other Administration staff as needed.
– Liaising between clients and the clinical team.
– Requesting results, samples and other documents from third parties.
– Assisting clients with retail sales of over the counter products.
– Keeping the reception area tidy as needed.
To be successful for this job, an applicant should have a minimum of the following:
Essential Criteria:
– At least 2 years reception experience or in a customer service role.
– Friendly, warm personality with excellent written and verbal communication skills.
– Moderate to advanced computer skills with experience in managing a customer database and sending and receiving documents across many formats.
– Enjoy working as part of a team with the ability to work independently when required.
– Great time management and organisational skills with the ability to multi task.
– Be able to adapt and learn quickly with attention to detail and keep calm under pressure.
– Exceptional record keeping skills.
The work week entails a 5-day work week from 9am to 5pm with no after-hours requirements or nursing. Starting salary is above the award at $25-$30 an hour depending on experience plus Superannuation.
Interested applicants should forward a resume along with the names of two referees to Dr Kristen Todhunter at nec@newcastleequine.com.au or by mail to PO Box 123, Broadmeadow, NSW 2292.

INTERNSHIPS

VETERINARY MEDICINE

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We enjoy hosting veterinary students for their equine clinical placements.  Please feel free to contact us either through the university placement office or directly at nec@newcastleequine.com.au.

We enjoy hosting veterinary nursing students for their equine clinical placements.  Please feel free to contact us either through the university placement office/tafe or institution or directly at nec@newcastleequine.com.au
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