After-Hours Emergency Service

Our after-hours services are crafted to serve our clients in the best way possible whilst supporting our veterinary team’s health, safety and wellbeing.


 NEC offers 24/7 over-the-phone support to all. For an over-the-phone consult, don’t hesitate to get in touch with us on (02) 4927 6135 to speak to our on-call team about equine emergencies.


We offer after-hours emergency appointments in hospital only. It is often unsafe for our veterinary team to travel to, examine, and treat a sick/injured horse after hours due to a poor visibility at night, lack of facilities, fatigue etc. Our veterinary also has a responsibility to care for the patients we already have in hospital.

For these reasons, after-hours emergency appointments (nights, weekends, public holidays) are seen at the hospital.


True down horses that cannot get up and no other equine veterinarian can attend will be assessed on a case-by-case basis for on-farm attendance after-hours. Please contact our on-call veterinarian on (02) 4927 6135 so they can assess the situation.
If you have any questions please don’t hesitate to give us a call (02) 4927 6135